Progression and Leveling Up Between Loyalty Cards
Stays required to reach the next loyalty level must always be completed **within the validity period of your current loyalty card**.
After acquiring the STAR card, **2 additional stays that meet the loyalty program’s conditions** are required to reach the MOON level.
After acquiring the MOON card, **3 additional stays that meet the loyalty program’s conditions** are required to reach the SUN level.
If the Loyalty Member fulfills the conditions required to reach the next level within the card’s validity period, they will be **entitled to a higher-level loyalty card with a renewed validity period**. If the required number of stays to reach the next level is not completed within the card’s validity period, a **new loyalty card can be requested** with the next direct stay after the card’s expiration, and the counting of stays required for the next level will **restart**. Stays completed during the previous card’s validity period, but insufficient to reach the next level, **cannot be counted** towards the new card’s level-up conditions. After acquiring the SUN card, there are no further higher loyalty levels.
What Constitutes a Stay?
For the purposes of the loyalty program, a stay is defined as any booking made directly with Somogy Kertje, based on which the Loyalty Member actually stays at the accommodation. One booking counts as one stay, regardless of the number of nights or guests included in the booking. Accordingly, a booking for a single night or multiple nights, or for one or more persons, is considered a single stay.
General Rules
The provisions of the Somogy Kertje Holiday Village and Restaurant loyalty program apply, on the one hand, to Somogy Kertje Holiday Village and Restaurant (hereinafter: **Somogy Kertje**), and on the other hand, to the applying natural person (hereinafter: **Loyalty Member**).
Membership in the loyalty program and the associated loyalty cards are exclusively available to natural persons. Companies and other legal entities cannot participate in the loyalty program.
Direct Booking
Only **bookings made directly with Somogy Kertje and the actual stays completed based on them** count towards the loyalty program. A direct booking is defined as a reservation made directly through Somogy Kertje’s own sales channels – including, but not limited to, the Somogy Kertje website, email, or phone – and confirmed by Somogy Kertje.
Bookings made through online accommodation intermediaries, travel agencies, or other third parties **do not count towards the loyalty program**, and loyalty discounts cannot be applied to such bookings.
Stays and nights provided by Somogy Kertje free of charge or in the form of gift vouchers also do not count towards the loyalty program. Only **actual stays completed at Somogy Kertje** are considered when calculating visits. Cancelled, forfeited, or unfulfilled bookings do not count towards the loyalty program. The recording of visits counted in the loyalty program begins exclusively from the date the Loyalty Member joined the loyalty program and completed the loyalty program application form.
Utilizing Loyalty Discounts
All discounts associated with loyalty cards can be utilized **exclusively for direct bookings**. The Loyalty Member is obliged to provide their loyalty card number during booking, and to present their electronic loyalty card upon check-in at Somogy Kertje and when utilizing services at a discounted rate. If the Loyalty Member fails to provide their loyalty card number during booking or to prove their eligibility, Somogy Kertje is not obliged to provide the loyalty discount.
Loyalty card discounts can be applied to current **RACK rates**, package prices valid at the time of booking, and the list prices of other Somogy Kertje services, exclusively for direct bookings. Loyalty card discounts **cannot be combined** with other promotions announced by Somogy Kertje – including, but not limited to, early bird, last-minute, or other special offers.
Personal Nature of the Loyalty Card
The loyalty card is **personal, non-transferable, non-salable, and cannot be commercially distributed.** Discounts associated with the loyalty card can only be utilized by the cardholder. Discounts are simultaneously valid for a maximum of:
**1 room for STAR cardholders,**
**2 rooms for MOON cardholders,**
**3 rooms for SUN cardholders** can be applied.
Modification of Program Rules
Somogy Kertje reserves the right to modify the rules of the loyalty program. Somogy Kertje is obliged to inform its Loyalty Members about any changes to the rules through at least one communication channel – including, but not limited to, the Somogy Kertje website, email, or postal mail. It is the Loyalty Member’s responsibility to stay informed about the current rules of the loyalty program.
These rules are valid from: June 15, 2026, until revoked.